What You'll Learn Inside
“Going to the Gemba” is a key principle in lean management, emphasizing the importance of visiting the actual place where work is done to truly understand processes and identify inefficiencies.
This hands-on approach is crucial for effective risk management as it allows managers to observe operations firsthand, uncover non-value-adding activities, and understand workflow challenges that may not be apparent in reports or meetings.
Implementing Gemba walks involves preparation, careful observation, reflection, and engagement with the team to propose incremental changes. The results will enhance efficiency and allow for continuous improvement.